Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Mitten Trading Company. Throughout the site, the terms “we,” “us,” and “our” refer to Mitten Trading Company.
By visiting our website or purchasing from us, you agree to these Terms of Service, our Privacy Policy, our Shipping Policy, and our Return and Refund Policy.
Please read these Terms of Service carefully before using the website. If you do not agree with these terms, you should not use the website or place an order.
ONLINE STORE TERMS
You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through this website. You may not use our products or services for an unlawful or unauthorized purpose.
You may not introduce viruses, malicious code, or other material intended to interfere with the website, its customers, or its operation.
PRODUCT INFORMATION
We make reasonable efforts to display product names, descriptions, photographs, prices, availability, and packaging accurately. Colors and packaging details may appear differently depending on the customer’s screen, lighting, or manufacturer changes.
Unless a listing clearly states otherwise, sealed products are sold new and factory sealed. We do not guarantee the condition, centering, print quality, rarity, grade, or value of cards contained inside an unopened product.
Product packaging, promotional artwork, and pack artwork may vary when a listing includes multiple manufacturer-produced versions. Any variation policy will be explained in the applicable product listing.
PRICES AND AVAILABILITY
Prices, promotions, and product availability may change without notice. Collectible-market values can change quickly, but confirmed orders will not be repriced solely because the market value changed after purchase.
We reserve the right to correct pricing, inventory, product-description, or technical errors. If an error affects an order, we may contact the customer for instructions or cancel and refund the affected portion of the order.
ORDERS
Submitting an order does not guarantee acceptance. We may limit or cancel orders when we reasonably suspect fraud, unauthorized resale activity, payment problems, inventory errors, abuse of promotions, or violation of these terms.
Customers are responsible for providing accurate billing, shipping, and contact information.
PAYMENT
Customers agree to provide current, complete, and accurate payment information. Payments are processed through the payment methods displayed at checkout.
SHIPPING
Shipping options, rates, estimated delivery times, tracking, address requirements, international charges, and damaged-package procedures are explained in our Shipping Policy.
RETURNS AND REFUNDS
Return eligibility, deadlines, product-condition requirements, exclusions, and refund procedures are explained in our Return and Refund Policy.
THIRD-PARTY SERVICES
Our website may use services operated by third parties, including payment processors, shipping carriers, social media platforms, analytics providers, and Shopify.
We are not responsible for third-party websites, services, policies, or content. Use of a third-party service may be governed by that provider’s own terms and privacy practices.
INTELLECTUAL PROPERTY
The Mitten Trading Company name, original website text, original photographs, logos, graphics, and other original content may not be copied, reproduced, sold, or commercially used without written permission.
Product names, characters, logos, and trademarks belonging to Pokémon, Nintendo, The Pokémon Company, Magic: The Gathering, Wizards of the Coast, One Piece, Bandai, Marvel, and other rights holders remain the property of their respective owners.
Mitten Trading Company is an independent retailer and is not affiliated with or endorsed by these rights holders unless explicitly stated.
PROHIBITED USES
You may not use the website to commit fraud, violate applicable law, infringe intellectual-property rights, collect information about other users without authorization, transmit malicious code, interfere with website security, or attempt to gain unauthorized access to the website or its systems.
DISCLAIMER
The website and its content are provided on an “as available” basis to the fullest extent permitted by law. We do not guarantee that access will always be uninterrupted, timely, secure, or error-free.
Collectibles are purchased for personal enjoyment at the customer’s discretion. We do not provide investment, grading, or resale-value guarantees.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Mitten Trading Company will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products purchased through it.
Nothing in these terms excludes rights or remedies that cannot legally be excluded under applicable consumer-protection law.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Mitten Trading Company harmless from claims arising from your unlawful use of the website, violation of these terms, or infringement of another party’s rights.
SEVERABILITY
If any portion of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
CHANGES TO THESE TERMS
We may update these Terms of Service when our practices, services, or legal requirements change. The updated version will be posted on this page with a revised effective date.
GOVERNING LAW
These Terms of Service are governed by the laws applicable to Mitten Trading Company in the State of Michigan, without limiting consumer rights that apply under federal or other applicable law.
CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Mitten Trading Company
SUPPORT@MITTENTRADINGCOMPANY.COM
2222 W. GRAND RIVER AVE STE A Okemos, MI, 48864, USA
Effective date: SEPTEMBER 2026